Power Cut Document

Power Cut Document

Who Should You Call If There’s A Power Cut?

If there is a power cut, do not contact your electricity supplier. You should call 105, there you will be put through to your local electricity network operator.

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What Can You Do To Prepare For A Power Cut?

  • Keep a torch handy, as they’re much safer than using candles.
  • Get a battery-powered or wind-up radio – this can be useful to keep up to date with relevant local news.
  • Keep warm by keeping a blanket and warm clothing handy.
  • Stock your cupboard with food and drink that doesn’t require electricity to prepare it.
  • Keep your mobile phone and laptop fully charged.
  • Check your local network operator’s website or social media channels for updates.

What Should You Do During A Power Cut?

  • Switch off all electrical appliances that shouldn’t be left unattended (ready for when the power comes back on)
  • Leave a light on so you know when the power comes back on.
  • Wrap up warm.
  • Check to see if your neighbours are okay, especially if they are elderly.
  • Contact your local electricity network operator, on 105, to report the power cut.

What Should You Do If You See A Damaged Overhead Electricity Line Or Substation?

Call 105 immediately to report the problem to your network operator. Keep as far away from the hazard as possible. If there is a serious or immediate risk, lines obstructing a public road for example, call the emergency services too.

If you’re on the Priority Services Register, and you experience a power cut, you should call the phone number that you have been provided with.

For more information, please visit: www.powercut105.com

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